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Managed Services

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Telnet’s managed services organization provides a comprehensive yet cost-effective solution for the ongoing management, support and maintenance of your critical infrastructure. Our dedicated staff utilizes the most advanced remote monitoring and asset management tools available. We proactively monitor and manage your network to protect and defend against hackers, viruses and spyware while ensuring uptime, productivity and efficiency by combining physical network, routers, switches, management, maintenance and monitoring into a simple service.

Benefits

  • Minimizes costly downtime
  • Improves network performance
  • More consistent IT management
  • Increased confidence in the network infrastructure
  • Automated routine administrative functions
  • Real-time expert system problem detection and correction
  • Reliable problem monitoring, reporting, and correction across the network
  • Reduces security threats
  • Extends the value of existing assets

What We Provide

  • Remote Network Monitoring
  • Managed Security Service
  • Remote Data Backup
  • Managed Web Hosting
  • MS Exchange E-Mail Hosting
  • Anti Spam Services
  • Server and Desktop Management
  • Phone Support
  • Onsite Support and Emergency Response
  • Procurement
  • Strategic Planning

Our advanced management tools are designed to keep your systems running at their optimum level to provide protection from hardware failure or threats to your data both internally and externally. Our technicians are highly trained and certified. Our staff routinely performs:

  • Comprehensive analysis and reporting of system availability, performance, degradation, and event information
  • Security posture, event correlation, threat detection and mitigation
  • Asset tracking and management
  • Customizable event and alarm notification

Our Managed provides a solution tailored specifically for small to midsize businesses that wish to focus their efforts on their core business without the distraction and added costs of managing an IT department